LEGAL
Terms of Use
These terms cover this website and the Retisynq planner. By using either, you agree to them. If you do not agree, please do not use them.
1Who you are dealing with
Retisynq is run by Frans Delport, a sole trader trading as TODO Labs (ABN 54 887 498 314, Perth, Western Australia). Questions: hello@retisynq.com.au.
2The planner and the report
The planner is free to use: you can draw a yard, see where the sprinklers go and how the pipes run, and save designs to an account. The report for a design is paid for. It holds the nozzles, pipe sizes, pressure checks, parts list, watering program and installation steps for that design.
A report purchase covers one design on one lot, including later edits you make to that design on the same lot. A copy of the design, or the design moved to another address, is a new purchase. Prices are in Australian dollars and the total including GST is shown before you pay. Stripe takes the payment, and you receive a receipt and a tax invoice.
3A design aid, not a certified design
Retisynq works the design out from the makers’ published charts, open government and mapping data, and the measurements and choices you enter. Its figures are calculated estimates with their assumptions written down. A report is not a certified irrigation design, a survey, or plumbing or engineering advice. In particular:
- Lot boundaries come from state data, and in Western Australia, South Australia and the Northern Territory they are estimated. Check them against your fences and title.
- Pressure and flow figures assume typical values until you enter your own readings, and the report says which.
- Connection to the water supply and the backflow device must be done by a licensed plumber, who decides the device under AS/NZS 3500.
- Before you dig, lodge an enquiry with Before You Dig Australia and follow its directions.
- Follow your water authority’s and council’s rules, which the watering program reflects only as far as they are published.
- Products, part numbers and prices change. Check them with your supplier before you buy.
4Your account and your designs
Accounts sign in with Google or Microsoft; keep that sign-in secure. Your designs remain yours. You let us store and process them only to run the planner for you, and we do not sell them or use them for anything else.
You may use a report for your own property, or to quote and install for your clients. Please do not resell reports as a service of your own.
5Refunds and your consumer rights
Our services come with guarantees that cannot be excluded under the Australian Consumer Law. If a report has a major failure, you are entitled to a refund or another remedy. If something in a report is wrong, tell us within 30 days and we will fix it, or refund you if we cannot. Because a report is delivered as soon as it is paid for, we do not offer refunds for a change of mind, but nothing here limits your rights under the law.
6Data, makers and trademarks
Retisynq uses third-party data under its licences, credited where it appears: G-NAF © Geoscape Australia under the Open G-NAF End User Licence Agreement, state property data, map data © OpenStreetMap contributors, climate data from SILO (Queensland Government, CC BY 4.0) and soil data from CSIRO and TERN (CC BY 4.0). Data and Credits lists every source with its licence, and how approximate lots are worked out. Address data from G-NAF must not be used to compile addresses for sending mail unless each address is checked against another source first, a condition of its licence. Hunter, Rain Bird, Toro and Holman are trademarks of their owners. Retisynq uses their published product data with credit and is not affiliated with or endorsed by them.
7Fair use
Do not use Retisynq unlawfully, probe or overload its systems, get around its controls or payment, extract its data or other people’s designs in bulk, or reverse engineer it except where the law allows. We may suspend an account that does.
8Availability and changes
We work to keep Retisynq available and accurate, and we improve the design engine over time, so a design worked out again later can differ from an earlier one. The planner says when the engine has changed since you saved a design. We may change, suspend or withdraw features when reasonably necessary.
9Liability
Nothing in these terms excludes, restricts or modifies any right, guarantee or remedy under the Competition and Consumer Act 2010 (Cth) or any other law that cannot lawfully be excluded. Subject to that, and to the extent the law allows, TODO Labs is not liable for indirect or consequential loss, and its total liability for a report is limited to supplying the report again or refunding what you paid for it.
10Privacy
The Privacy Policy explains how we handle personal information.
11Changes to these terms
We may update these terms by posting a new version and date here. Changes apply from then on and do not affect reports already bought.
12Governing law
These terms are governed by the laws of Western Australia, and you and TODO Labs submit to the courts of Western Australia and the courts that hear appeals from them, subject to any rights you have under the law of your own state or territory. If part of these terms cannot be enforced, the rest still applies.